Accutech: ISG

ISG Member Registration Form

Please take a few moments to complete the form below. This form will provide us with the information we need to begin setting up your account in our system. If you have any questions you wish to have answered, feel free to give us a call at (800) 759-3001 or send us an email at isg@accutechdata.com. Required fields are marked with an *.

Please review Accutech's Reseller Terms & Conditions

Product Pricing
                    Pricing may be found online, through our advertising, or by calling a sales representative. Every effort is made to maintain current, accurate pricing and product information. We reserve the right to limit quantities, update pricing, specifications, or current policy without prior notice.

Ordering
                    - Orders are picked and shipped immediately on the date placed, when placed within normal operating hours and stock is available.
                    - We are unable to accommodate cancellation requests for this reason.
                    - All freight charges and a 15% restocking fee will be charged on refused deliveries.

Defective Products
                    - Please follow the steps under Product Return, and note the following information pertinent to defective merchandise.
                    - Defective merchandise will be tested. If no defect is found a 15% restocking fee will be charged.
                    - All defective merchandise must be returned to us within six months of the Accutech invoice date, no exceptions.
                    - All cartridge copier returns must be accompanied with a letter from an authorized service technician or the manufacturer describing the defect. A sample copy printout where the defective product was used must accompany the letter. Credit will not be issued for empty cartridges or significantly used up cartridges.
                    - Call tags will not be issued for defective returns or ordering errors; dealer is responsible for all freight charges.

Freight Damage
                    - The end user is solely responsible for the carton count on truck shipments; any damage or shortage must be noted on the delivery receipt and a claim must be filed with the carrier.
                    - Claims made post delivery will not be honored.
                    - Carrier must be notified of any damage to product or shipping cartons at point of receipt, and claim must be filed with the carrier. ALL original cartons and packaging must be kept with the damaged product for carrier inspection.

Non-Returnable Items
                    - Closeout items
                    - Bottled copier supplies
                    - Any toner significantly used up or not in original packaging
                    - Product damaged in transit
                    - OEM cartons in unsalable condition
                    - Credit will not be issued for any of these items.

Carrier Contact Information
                    Federal Express 800-463-3339 www.fedex.com
                    UPS 800-742-5877 www.ups.com

Product Returns
                    Every effort is made to fill your orders swiftly and accurately. We understand the occasional need to return items to our facility or direct to the manufacturer for reasons of defective merchandise, ordering errors, freight damage or selection errors.

- A Return Authorization (RA) must be obtained from your sales representative or our customer service department.
                    - Product returned without a Return Authorization will not be credited.
                    - All RA's must be requested within five (5) days of product receipt and expire thirty days (30) from issuance.
                    - Product must be received in our warehouse prior to the RA expiration date.
                    - The RA and box count (1/3,2/3,3/3) must be included on each shipping label.
                    - Do not write anything, including RA numbers or box counts, on manufacturer's carton or packaging.
                    - Products must be returned in the original manufacturer's packaging with all its contents and original packaging material, free of any markings on the cartons.
                    - Dealer is responsible for all freight and any fees associated with the return of special order items or drop ships direct from the manufacturer, to our facility or the manufacturer.
                    - Any Accutech shipping error must be reported within 5 days of receipt; call tags will be issued for their return.
                    - A 15% Restocking fee will apply to all non-defective returns.
                    - Invoiced freight will only be credited in the event of Accutech error. Return freight for Accutech error will be credited at UPS Ground rates.

Manufacturer Returns
                    Many manufacturers service their own defective returns and offer end user customer support services. Accutech cannot accept, credit, or replace defective products for the manufacturers listed below. Contact the manufacturers directly for return and replacement advice on any of their defective products at the numbers listed below. We will do our utmost to assist you in proper resolution from these manufacturers.

Tally/Genicom ................... 800-436-4266
                    IBM ............................. 888-426-6334 *
                    Imation ......................... 800-651-8186 *
                    Maxell .......................... 800-377-5887
                    Quantum Cleaning Carts .......... 888-827-3378
                    Ricoh ........................... 800-882-4858
                    Samsung ......................... 800-726-7864
                    Sharp ........................... 800-237-4277
                    Sony Tech Support ............... 800-347-7669
                    Tandberg ........................ 858-207-5422
                    Xerox ........................... 800-835-6100

* Or the number contained in product packaging

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Please initial that you have read our Reseller Terms & Conditions...

Tape Media Sub-Categories

Data Center & Networking Sub-Categories

CD, DVD, BLU-RAY Sub-Categories

Data Storage Sub-Categories

Office Supplies Sub-Categories

Consumer Electronics Sub-Categories

Cables & Adapters Sub-Categories

Flash Memory Sub-Categories

Imaging Supplies Sub-Categories

Power Management Sub-Categories

AV Products Sub-Categories

ISG Member Registration Form

Your Company Information

What is your ISG Member ID?*

What is your Federal Tax ID?*

Resale Certificates*

Are you already an Accutech reseller?

Your Contact Information

What is the best way to reach you?

What kinds of items are you interested in?

Do you use any of these software platforms?

Would you like access to our B2B portal?

Please review Accutech's Reseller Terms & Conditions

(800) 759-3001

service@accutechdata.com

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Tape Media Sub-Categories

Data Center & Networking Sub-Categories

CD, DVD, BLU-RAY Sub-Categories

Data Storage Sub-Categories

Office Supplies Sub-Categories

Consumer Electronics Sub-Categories

Cables & Adapters Sub-Categories

Flash Memory Sub-Categories

Imaging Supplies Sub-Categories

Power Management Sub-Categories

AV Products Sub-Categories

ISG Member Registration Form

Your Company Information

What is your ISG Member ID?*

What is your Federal Tax ID?*

Resale Certificates*

Are you already an Accutech reseller?

Your Contact Information

What is the best way to reach you?

What kinds of items are you interested in?

Do you use any of these software platforms?

Would you like access to our B2B portal?

Please review Accutech's Reseller Terms & Conditions